You may return most new, unopened items within 30 days of delivery for a full refund on orders under $250. All orders over $250 are subject to a 15% restocking fee. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If your pillow simply does not work for your decor, please ship UPS ground back to the address on the box when received. Please keep in mind we offer memo samples on all fabrics offered, but you must email us or fill out the form on the product page to request the memo sample.